Secure and Compliant
Our sites are HTTPS secured, which means a padlock is visible, reassuring patients that your site is safe. Our sites are compliant with WCAG 2.2 and UK & EU legislation, including GDPR. Our latest templates fully comply with NHS guidance.
Visit our Secure and Compliant page
Patient Interaction
Save time and reduce calls or visits to the Practice by using our huge library of Patient Interaction tools, which can be turned on or off with one click.
Visit our Patient Interaction page
Mobile Friendly
Every page of your Practice Website is responsive. This means it automatically adjusts itself to be easy to read and use on any device.
Visit our Mobile Friendly page
Easy to Update
Editing your own site or group of sites couldn't be easier! Uploading documents, adding images and links and importing content to multiple sites at once is just a click away. We are also happy to make any changes for you, for no extra cost.
Visit our Easy to Update page
Help and Support
User guides are provided to get you started. Support is immediately available from our helpful, highly experienced team, by email or telephone (our average response time on calls is just 3 seconds).
Visit our Help and Support page
Patient Services
Easily integrate Patient Access (EMIS), accuRx, Patches, Anima, Patient Services (INPS), SystmOnline, eConsult and other third party services into your Practice Website.
Visit our Patient Services page
Information
Integrated with NHS UK and BBC Health News to provide the latest, UK-appropriate, medical news and information.
Visit our Information page
Friends and Family Test
A built-in FFT system helps you easily collect FFT submissions directly from patients and publish the results on your website. Results can be downloaded in Excel format with charts.
Visit our Friends and Family Test pageAbout Us
Neighbourhood Direct Ltd (a member of the Oldroyd Publishing Group) has been providing high quality, attractive, interactive and easy to use websites for GP Practices since 2000, making us the longest serving provider of GP websites in the UK and Ireland.
With an unrivalled reputation for quality of service and support, we currently host and maintain over 400 GP practice websites.
Our websites include all the tools necessary to ensure compliance with NHS and GDPR requirements. Most importantly, you maintain as much direct control as you wish.
So why should you choose us as your website provider?
- Our Practice Websites are fully accessible and secure. Putting you and your patients' minds at ease.
- Our experienced team are only a phone call or email away. We will gladly offer you advice and support. All you need to do is ask.
- It's easy to switch to us. We will make the process as smooth as possible. Find out more about making the switch.
- Our Practice Websites are affordable. Payments are taken monthly so the cost is spread.
Call us using the number below or fill out the form and we will call you back as soon as possible within business hours.
Telephone Number
01253 608013
Address
Neighbourhood Direct Ltd (a member of the Oldroyd Publishing Group), 15 Olympic Court, Boardmans Way, Whitehills Business Park, Blackpool, Lancashire, FY4 5GUWhat Our Clients Say About Us
We are very pleased with the quality of our new website. It is professional, easy to navigate, and presents information clearly for our patients. The site looks modern and reflects the image and values of our practice well.
The process has been straightforward and well managed from the outset. The team has been approachable, helpful, and responsive to our requirements.
Communication has been excellent, and any suggestions or changes have been handled efficiently and professionally.
We have been impressed with the speed of response to requests and updates. Queries are acknowledged promptly, and work is completed within a reasonable timeframe, which has made the whole experience very positive.
The website provides patients with easy access to important practice information, services, and updates. This has helped improve communication and makes it easier for patients to find the information they need without having to contact the practice directly. We have been very happy with the service received so far. The team has been professional, knowledgeable, and supportive throughout the project. We appreciate their willingness to accommodate our requests and their commitment to delivering a high-quality product. We would not hesitate to recommend your services to other healthcare organisations.
Shelley Moores
Practice Manager, Culcheth Medical Centre
Received 02/07/26
Thank you for consistently providing prompt support and for always being approachable and helpful. Nothing ever seems too much trouble.
Your team has been responsive, professional, and thorough throughout the entire process, making everything straightforward and stress-free. Importantly, they have provided valuable guidance on the best placement of information, helping to reduce duplication and improve the overall visibility and accessibility of content.
The websites now provide clearer, more accessible information, making it easier for patients to find the support and guidance they need.
We are very pleased that we made the switch to your service and have been impressed from the start. The quality of support and the end product have exceeded our expectations—we certainly won't be looking back! 😊
Thank you to Katy and the whole team at Neighbourhood Direct!
Hannah Glyde
Practice Manager, Guardian Medical Centre and Warrington Innovation Network PCN, Strategy & Development Manager
Received 27/06/26
I just wanted to say how amazing Katy is in responding to our website change requests, always willing to provide advice and references to other sites to facilitate discussion on proposed changes. I also want to thank her for the hard work in bench-marking our website against NHS guidlines (in September 2025) that allowed the look and feel of our practice website to improve following the suggestions/recommendations from the bench-marking exercise. She is a credit to your organisation.
Chris Bateman
Practice Manager, Mountwood Surgery
Received 01/05/26
I'm very pleased with our new(ish) website and it's gone down well with the patients.
I would like to add how really good your staff are, no matter how trivial the request.
They are always friendly and helpful, nothing is too much trouble. Please pass on my thanks.
Mrs Vee Powell
Practice Manager, Hollinswood & Priorslee Medical Practice
Received 27/04/26
Very happy with website and the staff are wonderful. Very quick to respond to any amendments and lovely to deal with.
Jacqueline Kirk
Practice Manager, The Shankill Road Surgery
Received 23/04/26
Katy you are amazing - that's perfect - thank you.
I wish I had been using your company for websites all my life!
Stephanie Driver
Practice Manager, Oswald Medical Centre
Received 20/11/25
Katy has been absolutely fantastic throughout the website redevelopment project. She took an outdated, underperforming website and completely transformed it into a modern, user-friendly, and visually appealing platform. Her work has truly taken the site from zero to hero.
From the beginning, she demonstrated a clear understanding of both the technical and creative aspects of web development. She modernized the design while ensuring the site remained intuitive and aligned with our brand identity. The navigation is now seamless, the layout is clean and responsive across all devices, and the content is far more accessible and engaging for our users.
The process was fast, efficient and in-depth. The website has definitely improved the level of service we are able to give our patients.
Jan Lenny
Practice Manager, Central Surgery
Received 30/04/25
Both my partners and myself are extremely happy with quality of the new website. We were given extremely easy good pointers as to what should be on the website.
The process to get the new website live was quick and minimal disruption to us.
Everyone in the team that I spoke with via email or teams has been very friendly, knowledgeable and helpful with the process of changing over to a new provider, any changes have been amended swifty when asked and even any errors from previous provider were pointed out to me rather just correcting. Overall we are thrilled with our new look website.
Lorraine Dyson
Practice Manager, Erimus Practice
Received 19/12/24
